Terms of use

1. Provider and scope

Nuvopop is operated by InnovaPulse d.o.o., Kornatska ulica 1E, 10000 Zagreb, Croatia, OIB: 06112740973 (“we”, “us”). These terms govern this website and the Nuvopop Shopify application. By installing or using the app for a business, you confirm that you can act for that business and accept these terms. If you do not agree, do not install or use the app. Shopify’s own terms also apply to your use of its platform.

2. Current availability

Nuvopop is being prepared for public launch. This website is a product preview, not an offer of immediate public installation. Paid subscriptions are not yet available for public installation. Any authorized development or evaluation access may change as we complete the service. Illustrative notifications on this website are examples, not evidence of actual purchases or merchant results.

3. What the service does

The app lets merchants configure notifications for eligible recent purchases, new products, manually entered discount codes and announcements. Merchants choose content, styling, language, timing and supported placements. Purchase notifications depend on Shopify data, permissions, product availability and filtering. Refresh intervals, caching and external service availability mean notifications are not guaranteed to appear instantly or to represent every order.

Nuvopop displays discount messages; it does not create the underlying Shopify discount, verify its eligibility or guarantee its redemption. You must create the discount in Shopify and ensure that your displayed offer, dates, conditions and links are correct.

4. Your responsibilities

• Keep access to your Shopify administration secure and authorize only appropriate staff to change notifications.
• Use accurate, lawful content and hold the rights to the text, images and other material you provide. Do not fabricate purchases, misleading urgency, false stock claims or expired offers.
• Choose appropriate location granularity and a lawful basis for processing and displaying customer information. Maintain the notices and any consent mechanisms required for your store.
• Do not expose sensitive customer information in public notifications, misuse personal data, attempt unauthorized access, interfere with the service or infringe another person’s rights.
• Check how the widget appears on your theme, languages and devices before enabling it for shoppers. Built-in translations do not automatically translate your product titles or manually written campaigns.

5. Pricing, discounts and cancellation

The standard plan is USD 5.99 per 30-day billing period. Plans and subscription verification are managed through Shopify. The final price, billing interval, taxes and any applicable trial or discount must be shown in Shopify for your approval before charging. These terms alone do not authorize a charge. No trial, free lifetime entitlement or promotional reduction is implied unless expressly granted.

Any subscription discounts will be governed by the specific offer, including its duration and eligibility. App-subscription discounts are separate from the customer-facing store discount codes displayed in popups. Existing approved charges will not be silently increased through a change to a promotional code.

If you have a subscription, you may cancel through the available Shopify subscription controls or by uninstalling the app. Cancellation stops future renewals in accordance with Shopify’s billing process; amounts already incurred may still appear on your invoice. Refund requests will be assessed under the approved plan terms, applicable law and Shopify’s billing process. This does not limit any mandatory rights.

6. Availability and compatibility

The widget is designed for Shopify Online Store themes that support theme app embeds. Compatibility with every theme or third-party customization has not been verified. Checkout and headless storefronts are outside the current scope. You are responsible for enabling the embed where needed. Service may be interrupted by maintenance, network issues, Shopify changes or other dependencies; we do not promise uninterrupted availability, a particular conversion rate or increased revenue.

7. Data and privacy

Our Privacy policy explains the data actually used by the current service. You remain the controller of your store customer data, and we process that data on your instructions to operate the selected notifications. Do not enable processing that you are not authorized to instruct. Where required, appropriate data processing terms must be in place before personal customer data is processed; the privacy notice alone is not a substitute for that agreement.

Uninstallation triggers deletion of app settings and authorization sessions when the Shopify event is received and processed. It does not erase Shopify orders or other records held by the merchant. Reinstallation may require configuration again. Keep your own copies of campaign material you need.

8. Intellectual property

We and our licensors retain rights in the app, website and supplied design assets. We grant you a limited, non-exclusive right to use them within Nuvopop for your authorized store while your access remains valid. This does not grant a right to resell or redistribute the app or its design assets separately. You retain rights in your own content and permit us to process and display it only as needed to provide the service.

9. Suspension and termination

You may stop using the service and uninstall the app. We may restrict or terminate access for a material breach, unlawful use, security risk or a requirement imposed by Shopify or law. Where practical, we will explain the reason and allow a reasonable opportunity to resolve it. Urgent protective action may be immediate. Any discontinuation of a paid service will be handled with appropriate notice and applicable billing obligations.

10. Responsibility and limits

We will provide the service with reasonable care. To the extent permitted by law, we are not liable for indirect losses such as lost profits or business opportunities. Our aggregate liability arising from the service is limited to the fees you paid for Nuvopop in the 12 months before the event giving rise to the claim. This limit does not apply to fraud, intentional misconduct, gross negligence or any liability or rights that cannot lawfully be limited. You remain responsible for your store’s offers, products, customer relationship and notification content.

11. Changes, law and contact

We may update the service and these terms. We will give appropriate notice of material changes; pricing changes requiring approval must follow Shopify’s approval process. If you disagree with a change, you may stop using the service, subject to existing payment obligations. Croatian law governs these terms, without depriving anyone of mandatory protections that otherwise apply. Disputes fall within the jurisdiction of the competent courts in Zagreb unless mandatory law provides otherwise.

For support, billing or legal enquiries, email kposavce@gmail.com or write to InnovaPulse d.o.o., Kornatska ulica 1E, 10000 Zagreb, Croatia, marked “Nuvopop”.